Ministry of Tourism and Hospitality Industry

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Departments in The Ministry of Tourism and Hospitality Industry
  • Monitor the financial administration and procedures of the Ministry or reporting unit concerned to ensure compliance
  • Assess the cost-effectiveness of any projects undertaken by the Ministry or reporting unit concerned; and
  • Risk assessment profiling
  • Provide advisory services
  • Planning Procurement Activities for the Ministry
  • Preparation of bid documents in compliance with the Procurement Act
  • Supervising the Ministry ‘s Procurement   Evaluation Committee
  • Preparing evaluation reports, including contract award recommendations where the value of procurement is less than the prescribed threshold
  • Managing procurement contracts or overseeing their implementation
  • Preparation of procurement reports as may be required by the procuring entity’s Accounting Officer or Authority
  • Control and manage public funds voted by Parliament including donor funds.
  • Ensure that the existing statutory requirements and Accounting Officers Instructions are complied with.
  • Ensure cost recovery actions on all Government properties is taken and to report to the police all cases of theft of Government Property.
  • Monitor, control and advice on the financial performance of programmes and projects.
  • Prepare and coordinate the department’s budgets and ensure it is submitted to Treasury.
  • Financial reporting and advisory to departments
  • Asset management and inventory control
  • Transport management and control
  • Human Resource Management (Planning, Performance management, Human resources development, Employee relations)
  • Development and review of human resources policies
  • Health and safety awareness
  • Human resources information management
  • Research on improvements of conditions of service
  • Provision of registry services
  • Plan publicity strategies and campaigns for the Ministry.
  • Manage the Ministry’s positive use of social media to build its image.
  • Monitor media reports and public opinions regarding Ministry’s programmes and projects.
  • Maintain the highest visibility of the Ministry in print, broadcast, TV and online media.
  • Manage external and internal dissemination of information of the Ministry’s policies, programmes and projects.
  • Prepare marketing and promotional material for the Ministry, both print and electronic.
  • Recommend, implement and maintain site design and operation in liaison with the Ministry’s ICT Department.
  • Prepare and participate in the Ministry’s Exhibitions and outreach programmes.
  • Facilitate Inclusivity and gender mainstreaming programming
  • Coordinate engagements, collaborations and involvement in policy formulation of persons with disabilities, youth, women and the communities
  • Co-ordinate and implement tourism policies, programmes and protocols with regard to all regional economic communities or blocs (such as the Southern Africa Development Community (SADC), Common Market for East and Southern Africa (COMESA), East African Community (EAC) and African Union Commission);
  • Co-ordinate and implement tourism policies, programmes and protocols with regard to the UNWTO, WTTC and other relevant international bodies;
  • Coordinate Joint Commissions on bilateral and multilateral matters pertaining to tourism and develop agreements, protocols and MoUs on tourism cooperation;
  • Implement policies to facilitate growth of regional and international tourist arrivals;
  • Facilitate and coordinate Ministry’s participation in tourism integration programmes in the region such as Trans frontier Conservation Areas (TFCAs) and Trade In Services (TIS) under SADC and COMESA;
  • Supervise, coordinate and liaise with regional and overseas tourism offices, and embassies with regard to tourism development issues.
  • Facilitation of tourism development (Transport, Immigration, Utilities, private sector and financing)
  • Oversee the development, implementation and review of revenue collection systems;
  • Oversee the identification and innovation of new tourism products and activities within the guidelines of tourism development plans
  • Develop quality assurance standards in line with international best practices
  • Monitor standards of tourism facilities and products offered
  • Supervise and monitor implementation of tourism policies by parastatals (ZTA, MOSI)
  • Facilitate and promote Tourism Investments in Zimbabwe.
  • Facilitate identification of tourism infrastructure development projects
  • Develop and rehabilitate tourism infrastructure projects
  • Develop tourism products and projects in provinces including Community Based Tourism Project CBTs projects;
  • Coordinate with Business Development Unit on tourism investments
  • Tourism infrastructure coordination
  • Coordinate the development, implementation and review of tourism policies and strategies in consultation with stakeholders;
  • Facilitate tourism development and promotion by the Public and Private Sector;
  • Identify and develop tourism products and projects in the communities and provinces Community Based Tourism Project CBTs projects;
  • Facilitate the production and process of the National Tourism Statistics in consultation with key stakeholders;
  • Oversee the development, implementation and review of the National Tourism Master Plan and Tourism Development Strategies;
  • ICT Infrastructure and systems set up and management
  • ICT systems maintenance
  • E- Government Flagship implementation
  • Facilitate the development of strategic plans, implementation and evaluation
  • Coordinate sustainable development  planning and policy planning / development /review
  • Conduct market and policy research
  • Conduct monitoring and evaluation of programmes and projects
  • Coordinate the design and implementation of programmes and projects
  • Provide strategic advisory to management and departments
  • Coordinate all interdisciplinary qualitative and quantitative research in the ministry
  • Coordinate the reporting of Ministry performance and supervise the analysis of reports from departments and agencies.
  • Facilitate the engagement of stakeholders in design, implementation and review of the strategic intent.

Nature and Wildlife

Explore Zimbabwe’s Untamed Beauty! Zimbabwe’s nature and wildlife cluster is a key economic driver, anchored on breathtaking landscapes, a favourable climate, and rich bio-diversity, including the renowned BIG FIVE. The country boasts stunning natural features which offer diverse attractions for tourists and Zimbabwe’s mild climate makes it an ideal year-round destination. Adventure activities such as game drives, walking safaris, canoeing, and bird-watching, among others, further enrich the visitor experience. Discover and experience adventure, tranquility, and the true spirit of Africa in Zimbabwe’s pristine nature and wildlife destinations.

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Culture and Heritage

Zimbabwe’s tourism strategy is centered around a heritage-based approach, leveraging the uniqueness of its diverse cultures, wildlife, plants, agricultural products, geological features, and landscapes as key attractions. The culture and heritage tourism sector highlights Zimbabwe’s local heritage, capable of narrating the nation’s unique story and rich history, no other country can replicate. This sector is the largest and fastest-growing component driving tourism growth in Zimbabwe. Evidence shows an increasing tourist demand for authentic experiences and meaningful connections with local communities.

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MICE Tourism

MICE tourism is a significant contributor to tourism and investment in the sector. It offers a great opportunity to enhance the local economy and support businesses. The Ministry has recognized MICE tourism as a crucial focus area to promote travel during the off-peak season, aiming to create a steady stream of visitors year-round and mitigate the seasonal fluctuations in revenue within the tourism industry.

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Township Tourism

Experience the vibrant heartbeat of Zimbabwe through Township Tourism where rich culture, history, and urban energy comes alive! Step into the bustling streets of Mbare, Makokoba, Sakubva, Mkoba and other iconic townships, where every corner tells a story – from lively markets and street art to the irresistible rhythms of traditional and contemporary music, savour authentic Zimbabwean cuisine, and immerse yourself in the everyday life of these dynamic communities.

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Rural Tourism

Rural tourism not only offers unique experiences, but also brings numerous benefits to both travellers and the local communities. Diverse products such as handicrafts, cultural villages and Rural BnB provide an opportunity that allows travellers to book authentic Zimbabwean experiences directly with local hosts in rural communities.

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Sports Tourism

Sports Tourism is a lucrative niche that offers growth opportunities for the respective economies. Sports events are crucial in promoting national and local tourism offerings as well as destination branding in the different markets.

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Medical Tourism

Zimbabwe’s Medical Tourism is a rapidly growing cluster due to increased consciousness of health lifestyles offering top-tier medical services, wellness retreats, and advanced treatments. Modern medical facilities, skilled professionals, and serene recovery environments make Zimbabwe the perfect choice for those looking to heal and rejuvenate. Heal, rejuvenate, and thrive in Zimbabwe!

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VFR Tourism

Visiting friends and relatives (VFR) tourism is on the rise due to increasing local and global travel, with people traveling for social purposes beyond just vacations. VFR plays a significant role in family tourism, and the emerging trends in family gatherings present substantial opportunities to enhance the tourism industry.

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Holiday and Recreation

The holiday and recreation sector is one of the leading active tourism markets in Zimbabwe, providing a variety of services that cater to the needs of both local and international tourists. The country’s distinctive landscapes present numerous opportunities for holidays and recreational activities, as well as potential for investment.

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Study Tourism

Study in Zimbabwe - Where Education Meets Adventure! Whether you are pursuing academic research, cultural studies or training in the different study programs,Zimbabwe provides a dynamic and immersive learning environment where students can expand their horizons.

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Religious Tourism

Religious tourism has grown steadily in Zimbabwe as pilgrims gather around the country for spiritual reasons. In recent years, this trend has attracted both regional and international visitors who travel to pay homage to the sacred places and their spiritual fathers.

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Diplomatic and Expatriates

The Diplomatic and Expatriate Cluster acknowledges the significant role that diplomats play in encouraging the use of tourism products within the country. This specific niche has the potential to impact travel worldwide, thereby fostering the growth of this cluster.

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